Terms and Conditions
Welcome to StitchLayers! By using our website, you agree to the terms and conditions outlined below. These terms are designed to ensure transparency, protect your rights, and create a seamless shopping experience.
Introduction
At StitchLayers, your privacy and satisfaction are our top priorities. We are committed to safeguarding your personal information and providing you with exceptional service.
Collection of Information
The information we collect depends on how you interact with us. Whether you’re placing an order, contacting customer support, or signing up for our newsletter, we collect only the details necessary to provide a smooth and personalized experience.
Personal Information
We collect personal information directly related to the services you request. For example:
- If you place an order, we may collect your name, contact information, and shipping address.
- When you subscribe to our newsletter, your email address is required.
- For inquiries, feedback, or complaints, we collect your name and contact details.
Providing this information is optional, but not sharing certain details may limit our ability to serve you effectively.
Returns and Exchanges
- Returns or exchanges are accepted within [10 days] of receiving your order, provided the item is unworn, unwashed, and in its original condition.
- To initiate a return or exchange, please contact our support team at [Info@stitchlayers.com].
- Refunds will be processed after inspecting the returned item, and shipping charges are non-refundable.
Security of Information
Your personal information is stored securely, and we use modern technology to protect it from unauthorized access, loss, or misuse. Only authorized personnel have access to your data, and we continuously update our security measures to maintain the highest standards.
Sharing of Information
We may share your personal information with trusted third-party service providers to deliver products or services, such as:
- Delivery partners for shipping orders.
- Payment processors for secure transactions.
- Marketing agencies to inform you about new arrivals or offers.
We will never sell your personal information to third parties.
Changes to Terms and Conditions
StitchLayers reserves the right to update these terms at any time. Please check this page regularly for any changes. Your continued use of our website signifies your acceptance of the updated terms.
Contact Us
If you have any questions or concerns regarding these terms and conditions, feel free to reach out to us at:
- Email: Info@stitchlayers.com
- Phone: +92 370 2466122
